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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Evelin Zelaya

March 21, 2025

5  out of  5
rating by Evelin Zelaya
"I recently had the pleasure of working with Emanuel to get insurance for my car, and I couldn’t be more satisfied with the experience. From the very beginning, he was professional, knowledgeable, and genuinely dedicated to helping me find the best coverage at an affordable rate. If you’re looking for someone who is reliable, friendly, and great at what they do, I highly recommend Emanuel. Thanks to him, I now have the coverage I need with peace of mind!"
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Anna Gonzalez

March 21, 2025

5  out of  5
rating by Anna Gonzalez
"Great customer service"
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Sarahi Mojica

March 20, 2025

5  out of  5
rating by Sarahi Mojica
"Had the best customer service experience with Emmanuel he answered all my questions with great attitude and patience! Highly recommend"
We responded:
"Sarahi, I am thrilled to hear that Emmanuel was able to take assist you! Thank you so much for trusting us with your car and health disability insurance and taking the time to write this review"
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Amanullah Barakzai

March 19, 2025

5  out of  5
rating by Amanullah Barakzai
"Thank you for your great service Imelda Mendoza"
We responded:
"Thank you for the kind review, Mahmed, we appreciate your feedback and recommendation of our office. We look forward to continue servicing your health disability and renter's insurance needs. Thank you for choosing our office and Welcome to State Farm."
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josh h

March 19, 2025

5  out of  5
rating by josh h
"Emanuel is the guy to talk to about getting your money worth. I was recently insured with a different company paying almost $400 for 2 full coverage vehicles with a deductible of $1,500. Emanuel got me out this abusive relationship that I had. Lol he offered me $500 deductible and a monthly payment of $250. Highly recommend."
We responded:
"Thank you so much for the five-star review, Josh. I appreciate your recommendation and feedback of our team. We are glad to hear that you got to experience Emanuel's customer service. Welcome to State Farm."
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JB 007

March 11, 2025

4  out of  5
rating by JB 007
"Emmanuel is awesome! He patiently waited and thoroughly answered my questions. Btw, this is Leonard."
We responded:
"Thank you for the five stars, Leonard. We appreciate you taking the time to write us a review and recommendation. We are so glad to hear that Emanuel was able to answer your questions. We look forward to continue servicing your auto and homeowners insurance."
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Hayley Chu

March 9, 2025

1  out of  5
rating by Hayley Chu
"Theyre so quick to write your Policy but so slow when it comes to helping you when real issues come up. Not to mention when you just talked about something upsetting and then they soon offer you bs extra coverages such as Life and then you can have many ways to decline but theyre soooooo trained to try to convince you to still consider it. Like I asked Jose to see what discounts I am missing bc I’m starting to not afford the bs rate increases and then homeboy goes straight to offering me more products to buy as if I didnt just explain i cant afford my new premium, which by the way they always give wishy washy answers to why other than inflation. No heart. Not a good neighbor. Anyway avoid state farm altogether, not just this agency."
We responded:
"Ms.Chu, thank you for your review. I'm sorry to hear you had an unpleasant experience with our agency. We do our best to provide the best customer service to our customers and I apologize if we missed the mark this time. We will use your feedback to further improve our business and better assist our customers in the future. If you would be willing to talk further please call me at 214-324-0324, to further review your rates and we can see what can be done if anything to lower price. Thank you and have a great day☀️."
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Ignoremyvc Ignoremyvc

March 7, 2025

5  out of  5
rating by Ignoremyvc Ignoremyvc
"Yuri provided me with excellent customer service. She was patient and explained everything thoroughly. Yuri made the process easy. Thanks again Yuri— Britanya Moore"
We responded:
"Thank you for the five-star review! We appreciate you taking the time to write us your feedback. Yuri is a rockstar in our agency and we are so glad to hear that she provided you with excellent customer service."
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Rose Lazo

March 7, 2025

5  out of  5
rating by Rose Lazo
"Emanuel has made my experience smooth and quick. He is very patient and explains everything thoroughly. He is also Bilingual which is a plus! Would highly recommend State Farm if you are searching for Home/Auto insurance."
We responded:
"Thank you for the amazing review, Rose. We truly appreciate you taking the time to leave us your feedback. He is a rockstar in our agency, and we are glad to hear that he provided you excellent customer service. Thank you for trusting us to service your auto, and home insurance."
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Sean Franks

March 7, 2025

5  out of  5
rating by Sean Franks
"Emanuel was very helpful in explaining and setting up my policy."
We responded:
"Thank you for the five star review, Sean, we appreciate you taking the time to provide us with your feedback. We are so glad to hear that Emanuel helped you set up your health disability, life, and auto insurance. Thank you for trusting our office to service your insurance needs."
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Cynthia Guzman

March 5, 2025

5  out of  5
rating by Cynthia Guzman
"I called to add a vehicle to my policy and Jason helped me do it all over the phone. The process was super fast and easy."
We responded:
"Thank you for the wonderful review, Cynthia. Jason is a fantastic asset to our team and we're happy to hear that he was able to help you make changes over the phone. We look forward to continue servicing your auto and life insurance."
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Ciro Saucedo

March 5, 2025

5  out of  5
rating by Ciro Saucedo
"Excelente servicio"
We responded:
"Gracias por las cinco estrellas. Se agradeze su apoyo y recomendacion de nuestra oficina."
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Shining Light

February 28, 2025

5  out of  5
rating by Shining Light
"I just had the best initial auto insurance quote experience with Emanuel! He was very patient and explained everything in FULL detail! He made sure I knew and understood what I was getting. I felt completely comfortable. This is a rare quality and experience considering today's times. I will recommend him to any person, young adult, adult, and elderly."
We responded:
"Wow thank you for the five-star review. We appreciate your support and recommendation of our small business. We are glad to hear that you got to experience Emanuel's customer service. Welcome to State Farm."
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Adriana A Diaz

February 27, 2025

5  out of  5
rating by Adriana A Diaz
"Ana is such an amazing help. She helped me with what I needed. I been with State Farm since 2023 and don't regret it !"
We responded:
"Thank you for the five-star review, Adriana. Ana is amazing and we are glad that you got to experience her customer service. We look forward to continue servicing your auto, life, and disability insurance."
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Shara Louu

February 14, 2025

5  out of  5
rating by Shara Louu
"State Farm off of Faithion P Lucas has excellent customer service and policies to ensure you are covered! I highly recommend consulting them for you insurance needs."
We responded:
"Thank you for the wonderful review recognizing the efforts of our team. We strive to go the extra mile to assist you with any of your insurance questions or needs. Thank you for taking the time write this feedback, it is much appreciated."
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Uriel Bonilla

February 14, 2025

5  out of  5
rating by Uriel Bonilla
"Yuri did in excellent job answering all my questions"
We responded:
"Mr. Bonilla, I am thrilled to hear that Yuri was able to take assist you. Thank you so much for trusting our office with your health insurance and taking the time to write this review."
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j jacob

February 13, 2025

5  out of  5
rating by j jacob
"I highly recommend this agent and his team. Thank you for providing the assistance I need, right here in my neighborhood."
We responded:
"Thank you for the wonderful review recognizing the efforts of the team! We strive to go the extra mile to assist you with any of your insurance questions or needs. We appreciate your recommendation and most importantly your trust to protect what matters most😄"
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JaxxNotFound

February 6, 2025

5  out of  5
rating by JaxxNotFound
"Daniela was very helpful answering my life policy questions"
We responded:
"Thank you for the five-star review. We are so glad to hear that Daniela was very helpful in answering your life policy questions. We look forward to continue servicing your insurance needs."
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Freddy Talton

February 5, 2025

4  out of  5
rating by Freddy Talton
"Process was fast an easy an they will search for the best rates for you 💯% satisfied Yuri"
We responded:
"Thank you for the amazing review, Freddy. The team really appreciates the feedback. We look forward to continue servicing your auto insurance."
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Dax Catechis

February 5, 2025

5  out of  5
rating by Dax Catechis
"Precious Boyd handled my insurance purchase with class and respect. All my questions about coverage concerns were answered and Precious was polite and professional. She was able to secure a great rate for me as well!"
We responded:
"We appreciate your kind review and feedback, Dax. It is like music to our ears to hear that you had a positive experience with Precious. She is amazing and always does her best to provide excellent customer service by making everyone she contacts feel seen and heard. Thank you for trusting our office to service your insurance needs. Welcome to State Farm."
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Eduardo Dorado

January 31, 2025

5  out of  5
rating by Eduardo Dorado
"Got my insurance changed with them great company great service the best prices recommended 100% ask for Yuri"
We responded:
"Thank you, Eduardo, for the kind words and five-star review. We appreciate your support of our small business. Yuri is a rockstar and are glad to hear that she was able to provide you with great customer service and find you a great deal. We look forward to continue servicing your life and homeowner's insurance."
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Alfonso Hernandez-Rivera

January 31, 2025

5  out of  5
rating by Alfonso Hernandez-Rivera
"Ana IPiña es una excelente y profesional agente que se preocupa por sus clientes dándole las mejores opciones de seguro de vida les recomiendo que cuando hablen contacten con ella"
We responded:
"Muchas gracias por las cinco estrellas, Alfonso. Se le agradeze su appoyo a nuestra oficina. Nos da gusto saber que Ana pudo asistirlo en darle varias opciones de seguro de vida, para preparar su futuro. Gracias por confiar sus necesidades de aseguranza con nosotros."
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Yazel Aguilar

January 30, 2025

5  out of  5
rating by Yazel Aguilar
"👍"
We responded:
"Gracias Yazel por las cinco estrellas. Se le agradeze su apoyo a nuestra oficina."
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Joshua Winn

January 27, 2025

5  out of  5
rating by Joshua Winn
"Emmanuel was great. Got me the coverage I needed and more at a great price."
We responded:
"Thank you for the five-star review, Joshua. We are glad to hear that you had a positive experience in our office. Thank you for trusting our team to service your auto, and life insurance."
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Davidson Coronado

January 26, 2025

5  out of  5
rating by Davidson Coronado
"Great service! Jason answered all my questions and helped me customize my policy to meet my needs."
We responded:
"Thank you for the five-star review Davidson. We are so glad to hear that you had a positive experience in our office, and that Jason was able to answer your questions. Thank you for trusting our team for your insurance needs."